Manga-sama

Hello,

My ooma telo is set up between the cable modem and router and typically works fine. Occasionally we will lose the internet connection like last night our cable went out. Once the connection was restored, the cable modem recovered just fine but the ooma was still flashing red. I had to manually power cycle the ooma telo for it to get a connection again. The router did not need to be rebooted.  I did a live chat with ooma support and the rep said this was normal. Has anyone else had this happen? Is there some configuration change I can make so that the ooma can just automatically reconnect?

Please help

I didn't find the right solution from the internet.

References:
https://www.ooma.com/forums/viewtopic.php?f=9&t=15370
Creative video agency

Thank you

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How about using a static IP address for the Ooma Telo. This will prevent the Ooma Telo from losing its IP address if the DHCP server on your fnf network goes down.

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